Although we like to pretend to do so (through the dashboards we generate from our CRMs), calculating the odds when facing a customer is very difficult. It is mainly because the customer's buying journey is much more complex than we think.

Training programs help salespeople gain new skills and competencies while coaching helps them achieve the behavior change, which makes the new learning last. Mentoring, on the other hand, helps accelerate the whole process...

We are planning to build a swimming pool in our garden we contacted three pool construction companies.  After three visits I asked my wife (who is a teacher) her opinion about the salesmen visited us.  Here is how she profiled them...

But how to use it as a real competitive advantage in sales…? By building customer dialogue with genuine curiosity and humility.

Most of the salespeople in B2B sales are not seen as trustworthy by the buyers … because most of them are not.

2 minutes read With the development of high-end CRM software bringing out plenty of data about the sales process, we can measure the efficiency of our sales process more than ever. Number of leads with their origin, number of qualified leads, opportunities, projects, quotes, deals, lost deals, etc., with all the conversion rates. This level […]

2 minutes read Recently I have seen an article by Forbes titled “11 simple ways to make customers feel valued.” Some of those 11 ways include the acts such as genuinely thanking your customer, telling the truth, showing that you are acting on their feedback, etc. Of course, some of the advice in the article […]

3 minutes read It looks like there is something wrong with the title, but no, there is nothing wrong with it.  Listening is the best tool to be understood. Especially if you are in sales, it becomes vital for success. If I need to give one single piece of selling advice, it would be “Do […]

Learning is seen as the most significant competitive advantage for the business and professionals for their career development.   As I explained in <a href="http://<!– wp:paragraph –> <p>As I explained in my article about intentional learners, (<a href="https://evatansever.wordpress.com/2021/08/02/intentional-learners-who-are-they/">https://evatansever.wordpress.com/2021/08/02/intentional-learners-who-are-they/</a>) intentional learning goes beyond traditional structural learning experiences.  It is about considering all interactions and life experiences […]